Shipping & Returns
Thank you for visiting and shopping With Rdlong Computers. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
RDLONG COMPUTERS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
RDLONG COMPUTERS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Currently RDLONG COMPUTERS ships to Canada and the continental United States Only.
Items may be returned or exchanged within 7 days from date of purchase with Original Receipt.
Items shipped Require an RMA number to be returned. Please Contact Us
within 7 days of Confirmed delivery to obtain an RMA.
RDLONG COMPUTERS is not responsible for return shipping charges.
Items must be in original condition and include all accessories ( e.g. Mouse/Keyboard, AC Adpater, etc)
All returns are subject to approval.
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